What is a Call Center?

 

A call center is a physical place where customer and other telephone calls are handled by an organization.

 

Typically, a call center has the ability to handle a considerable volume of calls at the same time, to screen calls and forward them to someone qualified to handle them, and to log calls.

 

A call center is a centralized office -- or facility -- that is equipped to handle large amounts of customer telephone requests for an organization. A call center handles all telephone communications with new and existing customers.  A call center facility provides ample workspace for a large number of employees, typically referred to as "call agents," to administer telephone-based communications with customers.  

Central Florida Health Care, Inc. is Federally Qualified Health Center and a Federal Tort Claims Act (FTCA) Deemed Facility. For further information on our FTCA status, please contact the CFHC administrative office at 863-291-5110.

‚Äč

This health center receives HHS funding and has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.

©2014 - Central Florida Health Care, Inc. - All Rights Reserved.

Headquarters: 47 5th St N, Winter Haven, FL 33881 863.291.5110

  • Facebook Social Icon
  • Google+ Social Icon
  • Twitter Social Icon
  • LinkedIn Social Icon
  • Instagram Social Icon