What is a Call Center?

 

A call center is a physical place where customer and other telephone calls are handled by an organization.

 

Typically, a call center has the ability to handle a considerable volume of calls at the same time, to screen calls and forward them to someone qualified to handle them, and to log calls.

 

A call center is a centralized office -- or facility -- that is equipped to handle large amounts of customer telephone requests for an organization. A call center handles all telephone communications with new and existing customers.  A call center facility provides ample workspace for a large number of employees, typically referred to as "call agents," to administer telephone-based communications with customers.  

Central Florida Health Care, Inc. is a Federally Qualified Health Center and a Federal Tort Claims Act (FTCA) Deemed Facility. For further information on our FTCA status, please contact the CFHC administrative office at 863-291-5110.

This health center receives HHS funding and has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.

©2014 - Central Florida Health Care, Inc. - All Rights Reserved.

Headquarters: 47 5th St N, Winter Haven, FL 33881 863.291.5110

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Central Florida Health Care, Inc. es un centro de salud calificado federalmente y una instalación considerada segun la ley federal de reclamaciones (FTCA). Para obtener mas información sobre nuestro estado de FTCA, puede comunicarse con la oficina de administración de CFHC llamando al 863-291-5110.

Nuestros centros reciben fondos del HHS y tienen el estatus federal PHS considerado con respecto a ciertos reclamos de salud o relacionados con la salud, incluidos los reclamos por negligencia medica, para si mismo y sus individuos cubiertos.