Enabling Services

To help each patient meet all of their health care needs, the health center model goes beyond the primary and preventive health services to include enabling services. Enabling Services to break down barriers to care.

The PCMH Navigator team provides Enabling Services, such as outreach, interpretation, transportation, case management, health insurance eligibility, SNAP assistance, health education, LIHEAP, WIC referrals, housing assistance, employment and education counseling, and information for food bank/meals. In addition, they provide leadership, education, and resources to encourage healthy habits within the community. As the frontline public health workers, our navigators have an unusually close understanding of the community we serve and therefore are trusted members of our team. The trusting relationships enable the PCMH Navigators to serve as a liaison between health and social services and the community, facilitating access to services and improving service delivery quality and cultural competence.

For more information on Enabling Services, call 866.234.8534.

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Contact your local PCMH Navigator:
Avon Park | 863.452.3008 Ext. 3008
Dundee | 863.234.8534
Frostproof | 863.635.4891 Ext. 1005
Haines City | 863.422.0924 Ext. 2406
Hardee | 863.767.0696 Ext. 5516/5530
Lake Wales | 863.678.4360 Ext. 3624
Lakeland | 863.413.8600 Ext. 5002/5010
Lakeland Pediatrics | 863.413.8600 Ext. 1708
Mulberry | 863.425.6200 Ext. 1514
Winter Haven | 863.292.4280 Ext. 6004
Winter Haven Women and Children | 863.229.7950 Ext. 4524